Consumer Complaint Detail

PLYMOUTH / NEON / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003213431 Incident Date: May, 05 2003
Consumer's City: ESCONDIDO Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1P3ES42C7XD Date added to File: May, 25 2021
Date Complaint Received: May, 07 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 09 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Head gasket leaking on driver side of car. my mechanic told me the repair would cost over $800.00, and stated that a recall was made by plymouth on my plymouth neon. he suggested i contact the dealership. i contacted the service department of jack powell chrysler plymouth dodge, escondido, ca where i purchased the car new in sept 1999, and told them about my head gasket oil leak. they asked me for my vin number. i waited 15 minutes for a woman to return to the phone and said there was no recalls for my vehicle, then hung up on me when i started to ask a question. i told my mechanic about the incident, and he stated he had another customer with the same head gasket leaking on their neon and plymouth repaired it. my neon remains reliable, as long as i put 1.5 quarts of oil in it every week. *nlm