Manufacturer Communications

Vehicles / Western star / 4700
Bulletin Number Vehicle Make Vehicle Model Model Year Summary
TechTalk23864 WESTERN STAR 4700 2021 Tech Talk discussion on a belt stretch tool sent to service techs.<br />
TechTalk12347K WESTERN STAR 4700 2020 Tech Talk discussion on dash lights not working<br />
TechTalk12331K WESTERN STAR 4700 2020 Tech Talk discussion on dash lights not working.<br />
CALShackle WESTERN STAR 4700 2020 Customer Advisory Letter for Threaded Pin and Bushing. Western Star Trucks built in 2020 with threaded pins and bushings have been found with loose sh
TechTalk7777 WESTERN STAR 4700 2021 Tech Talk discussion on tool push.<br />
TechTalk6504 WESTERN STAR 4700 2019 Tech Talk discussion on code spn 523525 fmi 14.<br />
WP60-100 WESTERN STAR 4700 2021 Western Star Parts Technical Bulletin for Universal Design Floor Mats. Universal floor mat designs fit multiple cab configurations and may require tri
SS701-WST2021 WESTERN STAR 4700 2022 Service Solution for DT12 Harness Chaffing - PT Can Faults. Transmission will not shift into Gear while driving or will not start and trigger multiple
TechTalk8097 WESTERN STAR 4700 2021 Tech Talk discussion on western star PTO.<br />
TechTalk2209 WESTERN STAR 4700 2021 Tech Talk discussion on TRW GEAR-STRG,THP60,1200RAD,AB,ST. Steering exhibits shutter when turning left.<br />
TechTalk7838 WESTERN STAR 4700 2013 Tech Talk discussion on W/S SIGNAL LIGHT OUT WITH CAB HEATER ON.<br />
20TS-03REV2 WESTERN STAR 4700 2021 Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was impl
SBW54-077 WESTERN STAR 4700 2021 Western Star Service Bulletin for Ordering Options for Aftermarket Power Distribution Modules (PDMs). For certain Western Star 4700 or 5700 vehicles,
SBW54-076 WESTERN STAR 4700 2021 Western Star Service Bulletin for Connecting the Chassis Harness Connector to the Cab Front Wall 104-Way Pass-Through Connector. This bulletin describ
ICI20-026 WESTERN STAR 4700 2021 Important Campaign Information Letter informing that revised bulletins for Detroit Diesel campaigns D20R1REV1 and D20M8REV1 have been posted on DTNACo
SBW60-027 WESTERN STAR 4700 2021 Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touche
WI20-009 WESTERN STAR 4700 2021 Warranty Information Letter for a Warranty Service Replacement Engine Program Clarification. Detroit established the Warranty Service Replacement Engi
D20R1REV1 WESTERN STAR 4700 2021 Revised Detroit Emissions Recall for Daimler Trucks North America LLC, on behalf of its Detroit Powertrain Division, has determined that some Model Ye
D20R1 WESTERN STAR 4700 2021 Detroit Emissions Recall for GHG21 Detroit DD13 Model Year 2020 Software Reprogramming. Daimler Trucks North America LLC, on behalf of its Detroit Pow
CALWST46-002 WESTERN STAR 4700 2021 Customer Advisory Letter for Torque Validation of Steering Wheel Mounting Bracket Bolts. Western Star 4700 &amp; 4900 vehicles equipped with a certain
SS1034783 WESTERN STAR 4700 2021 Service Solution for 20K Detroit Axle King Pin Lube Access. WST trucks equipped with 20k Detroit front axles and disc brakes built up to 8/17/2020 do
20TS-03REV WESTERN STAR 4700 2021 Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was impl
WI20-008 WESTERN STAR 4700 2021 Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos
CALFTLWS000-01 WESTERN STAR 4700 2021 Customer Advisory Letter for GWR Label Correction. Freightliner 108SD/114SD, Coronado, New Cascadia, and Business Class M2 vehicles and Western Star 4
CALWST46-002 WESTERN STAR 4700 2021 Customer Advisory Letter for Torque Validation of Steering Wheel Mounting Bracket Bolts. Western Star 4700 &amp; 4900 vehicles equipped with a certain
18SP736 WESTERN STAR 4700 2021 Detroit Diesel Special Publication informing about Heavy Duty Friction Style Belt Tensioner Kit. This heavy duty friction style belt tensioner kit con
SS1034783REV WESTERN STAR 4700 2021 Revised Service Solution for 20K Detroit Axle King Pin Lube Access. Western Star trucks equipped with 20k Detroit front axles and disc brakes built up
TS1033014 WESTERN STAR 4700 2021 Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel le
SBW31-016 WESTERN STAR 4700 2021 Western Star Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used
20TS-07 WESTERN STAR 4700 2021 Technical Service Letter for Cold Weather Faults on GHG17/21 DD13 with MCM Software Version 14. Due to colder weather, there may be an increase in the
SS1034711 WESTERN STAR 4700 2021 Service Solution for Hadley Upper Mirror Glass Vibration. The following suggestions are not guaranteed to eliminate or fix the Hadley mirror vibration
20TS-03 WESTERN STAR 4700 2021 Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was implemented
WI20-004 WESTERN STAR 4700 2021 Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexit
SBW54-075 WESTERN STAR 4700 2013 Service Bulletin for Lengthening the Backup Light Harness. Though the back-up light harness is long enough to connect to the backup light switch, it m
TechTalk7774 WESTERN STAR 4700 2021 Tech Talk discussion on SS 1034711 HADLEY MIRROR<br />
TechTalk7679 WESTERN STAR 4700 2021 Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.<br />
SBW32-018 WESTERN STAR 4700 2013 Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement.<br />
SBW00-004 WESTERN STAR 4700 2013 Service Bulletin explaining Western Star's courtesy engineering policy.<br />
SS1034615 WESTERN STAR 4700 2021 Service Solution for Western Star Velvac Door Mirror Seal Curling. The rubber that is rolling back is actually a rubber tape. Originally, the mirrors
SS1034607 WESTERN STAR 4700 2013 Service Solution for WST 4700 In Cab Floor Raceway Cover Corrosion. Some Western Star 4700 trucks experience rust through of the steel raceway covers
SS1034606 WESTERN STAR 4700 2020 Service Solution for WST for some Western Star 4700 trucks equipped with PTO where when the driver's door is opened the PTO will disengage.<br />
TS1034570 WESTERN STAR 4700 2020 Training Solution provides information related to the new Microgateway (MGW) found on Western Star 4700 Cummins Applications.<br />
SBW72-008 WESTERN STAR 4700 2013 Service Bulletin for Window Regulator Retrofit.<br />
P&amp;SSep2019 WESTERN STAR 4700 2020 Parts and Service Committee meeting minutes<br />
P&amp;SSep2019 WESTERN STAR 4700 2019 Parts and Service Committee meeting minutes<br />
P&amp;SSep2019 WESTERN STAR 4700 2018 Parts and Service Committee meeting minutes<br />
P&amp;SSep2019 WESTERN STAR 4700 2017 Parts and Service Committee meeting minutes<br />
P&amp;SSep2019 WESTERN STAR 4700 2016 Parts and Service Committee meeting minutes<br />
15CSA-3REV WESTERN STAR 4700 2020 Customer Service Announcement Letter Revision for Dealers/Distributors Accessing DDEC Backdoor Passwords<br />
SF561 WESTERN STAR 4700 2017 Field Service Campaign- SF561 Cummins Green House Gas 2017 Engine Aftertreatment System Retrofit<br />
FL812 WESTERN STAR 4700 2019 Western Star Odometers- recall<br />
DOC-1033223 WESTERN STAR 4700 2018 DOC-1033223 WST 4700 with Cummins Engine Hood Strap Wrapping Around AC Pressure Switch<br />
DOC-1033220 WESTERN STAR 4700 2018 DOC-1033220 WST 4700 Headlight Bezel Chrome Wrinkling<br />
FL750-SP WESTERN STAR 4700 2017 Emissions Recall: Ambient Air Temperature Sensors Spanish translation<br />
FL750-FR WESTERN STAR 4700 2017 Emissions Recall: Ambient Air Temperature Sensors French translation<br />
DOC-1033463 WESTERN STAR 4700 2017 SS 1033463 - WST 4700 Transmission Oil Cooler Lines Routing Improvements<br />
529-13 WESTERN STAR 4700 2019 529-13 Operation of the Fuel System - Two-Filter Fuel System<br />
DOC-1033463 WESTERN STAR 4700 2019 SS 1033463 - WST 4700 Transmission Oil Cooler Lines Routing Improvements<br />
sbw4916 WESTERN STAR 4700 2015 sbw4916 2013 OBD/GHG14, 6-Gallon DEF Header Suction Line<br />
0405-18 WESTERN STAR 4700 2013 0405-18 Symptom Diagnostics - Range Up or Down Shift Issue<br />
713-13 WESTERN STAR 4700 2013 713-13 SPN 4334-FMI 7 - EPA10<br />
sbw0005 WESTERN STAR 4700 2018 If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resour
FL750 WESTERN STAR 4700 2017 FL750 Emissions Recall - Ambient Air Temperature Sensors<br />
20-22 WESTERN STAR 4700 2019 20-22 - Premature Belt Wear on Cummins ISL<br />
FL750 WESTERN STAR 4700 2017 FL750 Emissions Recall - Ambient Air Temperature Sensors<br />
FL746 WESTERN STAR 4700 2017 Western Star Battery Cable Routing<br />
708-13 WESTERN STAR 4700 2012 708-13 Fuel System Diagram Update<br />
54-56 WESTERN STAR 4700 2019 54-56 - Plastic Battery Box Cover Retainer Clip<br />
SF481-D WESTERN STAR 4700 2011 SF481-DLR Western Star 4700 Exhaust Drain Holes<br />
603-13 WESTERN STAR 4700 2014 603-13 SPN 84 -FMI 6 - EPA07-GHG14<br />
309-15 WESTERN STAR 4700 2014 309-15 SPN 3251 (ACM)(EPA10)<br />
sbw4916 WESTERN STAR 4700 2015 sbw4916 2013 OBD/GHG14, 6-Gallon DEF Header Suction Line<br />
sbw3110 WESTERN STAR 4700 2019 sbw3110 Step Clamps Are Not Reusable<br />
0117-17 WESTERN STAR 4700 2018 0117-17 SPN 5928 (MCM) (GHG17) - EGR H Bridge circuit diagnostics<br />
0106-17 WESTERN STAR 4700 2018 0106-17 SPN 520296 (MCM) (GHG14) and SPN 520296 (MCM) (GHG17)<br />
0134-17 WESTERN STAR 4700 2018 0134-17 Medium Duty - DD5 GHG17 - Exhaust and EGR - EGR Cooler Lower Bracket<br />
0126-17 WESTERN STAR 4700 2018 0126-17 SPN 520295 (MCM) (GHG17) - Smart Remote Actuator 1<br />
sbw2023 WESTERN STAR 4700 2014 sbw2023 Modine Copper/Brass Bolted Downflow Radiator Rebuilding<br />
20-21 WESTERN STAR 4700 2011 20-21 - Fan Shroud Fastener Retrofit, 4700 with DD13 Engine<br />
914-12 WESTERN STAR 4700 2013 914-12 GHG14 Two-Box Diesel Oxidation Catalyst.pdf<br />
SF490 WESTERN STAR 4700 2014 SF490-DLR Western Star 4700 Forward Rear Axle Wiring<br />
0230-14 WESTERN STAR 4700 2011 0230-14 SPN 4375 FMI 6 - EPA10<br />
0221-14 WESTERN STAR 4700 2014 0221-14 Description and Operation of the GHG14 Airless Dosing System<br />
ICI12-027 WESTERN STAR 4700 2002 ICI12-027-DLR Interim FL631 Ending - Final Recall to Begin<br />
FL631 WESTERN STAR 4700 2002 FL631-DLR Perpendicular Aluminum Air Tank Mounting Brackets<br />
Body SRT WESTERN STAR 4700 2014 Body SRT Updates -2012.12.12<br />
PAB054 WESTERN STAR 4700 2002 PAB054, USA-ONLY GM MOBILITY AID FORM<br />
SF501 WESTERN STAR 4700 2013 SF501-DLR Perpendicular Steel Air Tank Mounting Brackets<br />
SBW2027 WESTERN STAR 4700 2017 SBW2027 GENTECH COOLANT-LEVEL SENSOR TESTING<br />
SBW2603 WESTERN STAR 4700 2017 SBW2603 EATON TRANSMISSION POPPING OUT OF GEAR<br />
SF-485-AB WESTERN STAR 4700 2014 DAIMLER TRUCK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION PROVIDED REGARDING THE REPLACEMENT OF THE FRONT AXLE SPRINGS (18,000LB), ON
WSB-20-20 WESTERN STAR 4700 2014 WESTERN STAR: INFORMATION PROVIDED REGARDING REPLACEMENT OF STANDARD RADIATOR MOUNT WITH AN ISOLATED MOUNT RADIATOR. *PE<br />
SB-54-58 WESTERN STAR 4700 2015 WESTERN STAR: INSTRUCTIONS PROVIDED TO HELP REDUCE VIBRATION ON POWER DISTRIBUTION MODULES (PDM), TO PREVENT CRACKING OF FUSES ON HORIZONTALLY MOUNTE
WSB-42-6 WESTERN STAR 4700 2013 WESTERN STAR: WHEN APPLYING THE BRAKES, SOME TRUCKS WILL EXPERIENCE SEVERE SHAKING OR SHIMMYING. MODELS CONSTELLATION, 4700, 4800, 4900, 6900 AND 5
26-03 WESTERN STAR 4700 2016 SUMMARY TO BE PROVIDED ON A FUTURE DATE.<br />
08 10-16 WESTERN STAR 4700 2017
35-7 WESTERN STAR 4700 2012 WESTERN STAR: LUBRICATE WHEEL BEARINGS, REAR DRIVE AXLES. *JS<br />
SB-49-16 WESTERN STAR 4700 2013 WESTERN STAR: TRUCK PARKED EXTENDED TIME, AND DEF FREEZES AND WITH ICE EXPANING BREAKS DEF LINE FITTING CONNECTION TO SUCTION PORT AND WOULD NEED REP
WSB-42-05 WESTERN STAR 4700 2011 WESTERN STAR: AN ISSUE WITH THERMAL OVERLOAD ON BENDIX AIR DISC BRAKES WHERE ABS SENSOR WIRES MELTS, BRAKE ACTUATOR FAILS TO PROPERLY OPERATE DUE TO
20-28 WESTERN STAR 4700 2017 SURGE TANK CRACKS AT FILLER NECK<br />
ICI16-011 WESTERN STAR 4700 2017 ALLISON TECH TIP #TT7831EN TRANSMISSION PROGRAMMING<br />
SF519A WESTERN STAR 4700 2014 SUMMARY TO BE PROVIDED ON A FUTURE DATE.<br />
SB-54-56 WESTERN STAR 4700 2014 WESTERN STAR: DUE TO AN INADEQUATE RETENTION CLIP, THE PLASTIC BATTERY BOX COVER WILL BECOME LOOSE OR MAY BE LOST. MODEL 4700. NO YEARS LISTED.
SB-49-12 WESTERN STAR 4700 2013 WESTERN STAR: AROUND THE DIESEL EXHAUST FLUID (DEF) AN EXCESSIVE AMOUNT OF CRYSTAL OR POWDER BUILT UP INDICATES A LEAK CAUSED BY EVAPORATION OF DEF
SF-483-A WESTERN STAR 4700 2011 DAIMLER TRUCKS: ON CERTAIN TRUCKS, ENGINE MAY NOT RECEIVE COMPLETE PARK BRAKE ENGAGED INPUT SIGNAL FROM ELECTRONIC CONTROL CENTER (ECC), AND WILL BE

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