Manufacturer Communications
Vehicles / Western star / Western star
| Bulletin Number | Vehicle Make | Vehicle Model | Model Year | Summary |
|---|---|---|---|---|
| WP21-010 | WESTERN STAR | WESTERN STAR | 9999 | Warranty Policy Letter for One Stop Supplier Extended Program - NorthStar Battery Coverage Updates. NorthStar (an EnerSys company) has been a supplier |
| sbw42009 | WESTERN STAR | WESTERN STAR | 9999 | sbw42009 Air Leak Diagnostics<br /> |
| sbw42007 | WESTERN STAR | WESTERN STAR | 9999 | sbw42007 Perpendicular Air Tank Bracket Replacement<br /> |
| sbu42020 | WESTERN STAR | WESTERN STAR | 9999 | sbu42020 Air Leak Diagnostics<br /> |
| sb54278 | WESTERN STAR | WESTERN STAR | 9999 | sb54278 Powernet Troubleshooting Guide Batteries, Path, Alternator and Starter<br /> |
| sb42072 | WESTERN STAR | WESTERN STAR | 9999 | sb42072 Air Leak Diagnostics<br /> |
| 21TS-06 | WESTERN STAR | WESTERN STAR | 9999 | Detroit Technical Service Letter for Gen 5 DD15 Exhaust Valve Adjusting Screw Excessive Wear. Some Detroit Heavy Duty Gen 5 DD15 engines are experienc |
| 21TS-05 | WESTERN STAR | WESTERN STAR | 9999 | Detroit Technical Service Letter for Fuel System Pretreatment Procedure Clarification. The Fuel System Pretreatment procedure is now available for GHG |
| WI21-012 | WESTERN STAR | WESTERN STAR | 9999 | Warranty Information Letter for Detroit Parts Return Guidelines. Service locations are requested to review the letter's notes to ensure onsite parts m |
| WI21-011 | WESTERN STAR | WESTERN STAR | 9999 | Warranty Information Letter for Detroit Engine GHG and Euro V Parchments. DTNA announcement of the release of two (2) Detroit engine parchments for di |
| D20M5 | WESTERN STAR | WESTERN STAR | 9999 | DDC Field Service Campaign for DETROIT Axle 5601 I-Beam has Oversized Spring U-Bolt Holes. Certain DETROIT front axles installed in Elite Motor Sports |
| 19CSA-20 | WESTERN STAR | WESTERN STAR | 9999 | Customer Service Announcement for a critical firmware update for the BCT-460DTNA PowerNet assessment tool used by technicians.<br /> |
| 19TL-24 | WESTERN STAR | WESTERN STAR | 9999 | Tool Letter for service locations for setting the default app for BCT-460DTNA PowerNet assessment tool after Samsung software sunset.<br /> |
| SS1034238 | WESTERN STAR | WESTERN STAR | 9999 | Service Solution announcing that extended DEF tank covers brackets are available for any Western Star and Freightliner vehicles with a 13 gal or 23 ga |
| 19CSA-21 | WESTERN STAR | WESTERN STAR | 9999 | Customer Service Announcement for service locations relaying that Service Pack 1 is available for DiagnosticLink 8.11.<br /> |
| ICI20-011 | WESTERN STAR | WESTERN STAR | 9999 | Important Campaign Information for DDC20M1. This letter is to inform you that Detroit Diesel Field Service Campaign D20M1, GHG14 DETROIT DD13 with Two |
| P&SNOV19 | WESTERN STAR | WESTERN STAR | 9999 | Parts and Service committee meeting minutes for Western Star<br /> |
| WI20-003 | WESTERN STAR | WESTERN STAR | 9999 | DTNA is temporarily adjusting some Warranty-related part return practices to accommodate limited staffing at service locations due to COVID-19. Effect |
| sbw00017 | WESTERN STAR | WESTERN STAR | 9999 | Reminder: Paper Service Bulletin Mailings Are Discontinued<br /> |
| DOC-1034171 | WESTERN STAR | WESTERN STAR | 9999 | SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting<br /> |
| 17CSA11 | WESTERN STAR | WESTERN STAR | 9999 | DDEC Reports 8.09<br /> |
| 17CSA13 | WESTERN STAR | WESTERN STAR | 9999 | Detroit CSC closed: June 22, 2017 from 11:30 am - 3:30 pm Eastern Time<br /> |
| 17CSA12 | WESTERN STAR | WESTERN STAR | 9999 | Holiday Schedule for the Detroit Customer Support Center<br /> |
| D18R7 Detroit | WESTERN STAR | WESTERN STAR | 9999 | DetroitTM Axle Steering Arm / Tie Rod Arm Capscrew Inspection<br /> |
| 19TL-3 Model 2 5 | WESTERN STAR | WESTERN STAR | 9999 | Model 2 50mm Pinion Socket<br /> |
| 19TL-2 SF 558 DK | WESTERN STAR | WESTERN STAR | 9999 | SF 558 Spring Wedge and Spacer Tool Kit DKICHA018002<br /> |
| 19CSA-2 BCT-460D | WESTERN STAR | WESTERN STAR | 9999 | BCT-460DTNA PowerNet Assessment Tool Firmware Update CM 1.05<br /> |
| 19CSA1 BCT-460DT | WESTERN STAR | WESTERN STAR | 9999 | BCT-460DTNA PowerNet Assessment Tool Firmware Update LM 1.60<br /> |
| WAR417-13 | WESTERN STAR | WESTERN STAR | 9999 | Quick Reference Guide - Commonly Missed SDTs/SRTs<br /> |
| 19-006WI | WESTERN STAR | WESTERN STAR | 9999 | Warranty Information Letter<br /> |
| D18R7 Detroit | WESTERN STAR | WESTERN STAR | 9999 | DetroitTM Axle Steering Arm / Tie Rod Arm Capscrew Inspection<br /> |
| 19TL-3 Model 2 5 | WESTERN STAR | WESTERN STAR | 9999 | Model 2 50mm Pinion Socket<br /> |
| 19TL-2 SF 558 DK | WESTERN STAR | WESTERN STAR | 9999 | SF 558 Spring Wedge and Spacer Tool Kit DKICHA018002<br /> |
| 19CSA-2 BCT-460D | WESTERN STAR | WESTERN STAR | 9999 | BCT-460DTNA PowerNet Assessment Tool Firmware Update CM 1.05<br /> |
| 19CSA1 BCT-460DT | WESTERN STAR | WESTERN STAR | 9999 | BCT-460DTNA PowerNet Assessment Tool Firmware Update LM 1.60<br /> |
| aeo18M7 | WESTERN STAR | WESTERN STAR | 9999 | Owner letter for Field Service Campaign D18M7 DetroitTM Axle Steering Arm/Tie Rod Arm Capscrew Inspection<br /> |
| WI18-034 REV | WESTERN STAR | WESTERN STAR | 9999 | Warranty Information Letter<br /> |
| DOC-1033190 | WESTERN STAR | WESTERN STAR | 9999 | TS 1033190 - Vibration Analysis Training<br /> |
| WP18-033R | WESTERN STAR | WESTERN STAR | 9999 | Warranty Policy Letter<br /> |
| WI18-034 | WESTERN STAR | WESTERN STAR | 9999 | Warranty Information Letter<br /> |
| WP18-035 | WESTERN STAR | WESTERN STAR | 9999 | Warranty Policy Letter<br /> |
| 0707-17 | WESTERN STAR | WESTERN STAR | 9999 | SPN 111 (CPC)<br /> |
| 17CSA14 | WESTERN STAR | WESTERN STAR | 9999 | Detroit CSC closed July 26, 2017 from 1145 am - 315 pm Eastern Time<br /> |
| 17-022 | WESTERN STAR | WESTERN STAR | 9999 | New Detroit Turbo Wastegate Actuator Repair Kit Standard Repair Time<br /> |
| 17-021OWL | WESTERN STAR | WESTERN STAR | 9999 | Enhancement: Improved Searches<br /> |
| 17-020 | WESTERN STAR | WESTERN STAR | 9999 | Detroit Parts Return Decline<br /> |
| aeo18M7 | WESTERN STAR | WESTERN STAR | 9999 | Owner letter for Field Service Campaign D18M7 DetroitTM Axle Steering Arm / Tie Rod Arm Capscrew Inspection<br /> |
| WI18-034 REV | WESTERN STAR | WESTERN STAR | 9999 | Warranty Information Letter<br /> |
| 18CSA23 | WESTERN STAR | WESTERN STAR | 9999 | Customer Support Center Information<br /> |
| 18CSA-22Rev | WESTERN STAR | WESTERN STAR | 9999 | Release of DiagnosticLink 8.09<br /> |
| 18CSA21 | WESTERN STAR | WESTERN STAR | 9999 | Holiday Schedule<br /> |
| DOC-1033190 | WESTERN STAR | WESTERN STAR | 9999 | TS 1033190 - Vibration Analysis Training<br /> |
| WP18-033R | WESTERN STAR | WESTERN STAR | 9999 | Warranty Policy Letter<br /> |
| WI18-034 | WESTERN STAR | WESTERN STAR | 9999 | Warranty Information Letter<br /> |
| WP18-035 | WESTERN STAR | WESTERN STAR | 9999 | Warranty Policy Letter<br /> |
| 19TL6 DDE DSN012 | WESTERN STAR | WESTERN STAR | 9999 | DDE DSN012T18010 ? DT12 Front Cover Guide Stud<br /> |
| 19TL5 DDE DKICHA | WESTERN STAR | WESTERN STAR | 9999 | DDE DKICHA018006 - Seal Driver Handle Set<br /> |
| DOC-1033446 | WESTERN STAR | WESTERN STAR | 9999 | Service Solution: 1033446 Driveline Support Bearing - Meritor Driveline<br /> |
| 0609-19 | WESTERN STAR | WESTERN STAR | 9999 | Service information Bulletin<br /> |
| DT12 | WESTERN STAR | WESTERN STAR | 9999 | TP/PNA MY17 DT12 Transmission Limits Summary Spreadsheet<br /> |
| 19TL-7 | WESTERN STAR | WESTERN STAR | 9999 | Ordering Replacement Connectors for Wire Terminal Kits<br /> |
| 0504-19 | WESTERN STAR | WESTERN STAR | 9999 | Service information Bulletin<br /> |
| 0508-19 SPN 729 | WESTERN STAR | WESTERN STAR | 9999 | Service information Bulletin<br /> |
| 0403-19 SPN 3031 | WESTERN STAR | WESTERN STAR | 9999 | Service information Bulletin<br /> |
| 0204-19 | WESTERN STAR | WESTERN STAR | 9999 | Service information Bulletin<br /> |
| 19TS-4 DD | WESTERN STAR | WESTERN STAR | 9999 | DD Platform Heavy Duty Oil Coolant Module and Oil Filter Changes<br /> |
| 0307-19 SPN 100 | WESTERN STAR | WESTERN STAR | 9999 | Service information Bulletin<br /> |
| D18M7 | WESTERN STAR | WESTERN STAR | 9999 | Field Service Campaign D18M7 DetroitTM Axle Steering Arm / Tie Rod Arm Capscrew Inspection<br /> |
| 19-002WP | WESTERN STAR | WESTERN STAR | 9999 | WARRANTY POLICY LETTER- 19-002WP_AutometerUpdate<br /> |
| 18CSA23 | WESTERN STAR | WESTERN STAR | 9999 | Customer Support Center Information<br /> |
| 18CSA-22Rev | WESTERN STAR | WESTERN STAR | 9999 | Release of DiagnosticLink 8.09<br /> |
| 18CSA21 | WESTERN STAR | WESTERN STAR | 9999 | Holiday Schedule<br /> |
| 0707-17 | WESTERN STAR | WESTERN STAR | 9999 | SPN 111 (CPC)<br /> |
| 17CSA14 | WESTERN STAR | WESTERN STAR | 9999 | Detroit CSC closed July 26, 2017 from 1145 am - 315 pm Eastern Time<br /> |
| 17-022 | WESTERN STAR | WESTERN STAR | 9999 | New Detroit Turbo Wastegate Actuator Repair Kit Standard Repair Time<br /> |
| 17-021OWL | WESTERN STAR | WESTERN STAR | 9999 | Enhancement: Improved Searches<br /> |
| 17-020 | WESTERN STAR | WESTERN STAR | 9999 | Detroit Parts Return Decline<br /> |
| 18SP738 | WESTERN STAR | WESTERN STAR | 9999 | Warranty Registration Reminder<br /> |
| 19-007WP | WESTERN STAR | WESTERN STAR | 9999 | Warranty Information Letter<br /> |
| 17TL15 | WESTERN STAR | WESTERN STAR | 9999 | 17TL15 DD Platform Heavy Duty Exhaust Rocker Arm Shaft Lifting Tool Replacement Parts Kit<br /> |
| 0707-17 | WESTERN STAR | WESTERN STAR | 9999 | SPN 111 (CPC)<br /> |
| 17CSA14 | WESTERN STAR | WESTERN STAR | 9999 | Detroit CSC closed July 26, 2017 from 1145 am - 315 pm Eastern Time<br /> |
| 17-022 | WESTERN STAR | WESTERN STAR | 9999 | New Detroit Turbo Wastegate Actuator Repair Kit Standard Repair Time<br /> |
| 17-021OWL | WESTERN STAR | WESTERN STAR | 9999 | Enhancement: Improved Searches<br /> |
| 17-020 | WESTERN STAR | WESTERN STAR | 9999 | Detroit Parts Return Decline<br /> |
| 19-004WP | WESTERN STAR | WESTERN STAR | 9999 | Warranty Policy Letter<br /> |
| 17CSA11 | WESTERN STAR | WESTERN STAR | 9999 | DDEC Reports 8.09<br /> |
| 17CSA13 | WESTERN STAR | WESTERN STAR | 9999 | Detroit CSC closed: June 22, 2017 from 11:30 am - 3:30 pm Eastern Time<br /> |
| 17CSA12 | WESTERN STAR | WESTERN STAR | 9999 | Holiday Schedule for the Detroit Customer Support Center<br /> |
| D18M7 | WESTERN STAR | WESTERN STAR | 9999 | Field Service Campaign D18M7 DetroitTM Axle Steering Arm / Tie Rod Arm Capscrew Inspection<br /> |
| 17TL15 | WESTERN STAR | WESTERN STAR | 9999 | 17TL15 DD Platform Heavy Duty Exhaust Rocker Arm Shaft Lifting Tool Replacement Parts Kit<br /> |
| 18-037WP | WESTERN STAR | WESTERN STAR | 9999 | Warranty Policy Letter<br /> |
| 18-036WI | WESTERN STAR | WESTERN STAR | 9999 | 18-036WI_HolidayClosure2018<br /> |
| D18M4 | WESTERN STAR | WESTERN STAR | 9999 | D18M4 Field Service Campaign - Remanufactured Detroit? DT12? Transmission<br /> |
| 0707-17 | WESTERN STAR | WESTERN STAR | 9999 | SPN 111 (CPC)<br /> |
| 17CSA14 | WESTERN STAR | WESTERN STAR | 9999 | Detroit CSC closed July 26, 2017 from 1145 am - 315 pm Eastern Time<br /> |
| 17-022 | WESTERN STAR | WESTERN STAR | 9999 | New Detroit Turbo Wastegate Actuator Repair Kit Standard Repair Time<br /> |
| 17-021OWL | WESTERN STAR | WESTERN STAR | 9999 | Enhancement: Improved Searches<br /> |
| 17-020 | WESTERN STAR | WESTERN STAR | 9999 | Detroit Parts Return Decline<br /> |
| 18CS24 | WESTERN STAR | WESTERN STAR | 9999 | Detroit CSC closed December 7, 2018<br /> |
| 18CSA25 | WESTERN STAR | WESTERN STAR | 9999 | Holiday Schedule for the Detroit Customer Support Center<br /> |
| ICI18-028 Recall | WESTERN STAR | WESTERN STAR | 9999 | Letter dealers - Recall Reports Posted on DTNAConnect<br /> |
| 18TL16 AC-108DTN | WESTERN STAR | WESTERN STAR | 9999 | AC-108DTNA Replacement Control Module<br /> |
| 18TL15 Air Line | WESTERN STAR | WESTERN STAR | 9999 | Air Line Release Tool and Plier Kit<br /> |
| 18CSA19 Software | WESTERN STAR | WESTERN STAR | 9999 | Software Update Reminder DTNA Service Locations Only<br /> |
| 18-033-WMPolicie | WESTERN STAR | WESTERN STAR | 9999 | 18-033_WMPoliciesByComponentSectionRevisions<br /> |
| DOC-1033834 | WESTERN STAR | WESTERN STAR | 9999 | SS 1033834- Service Solution for Electrical Diagnostic Tools<br /> |
| ICI18-030 Volunt | WESTERN STAR | WESTERN STAR | 9999 | Important Campaign Information-Voluntary Pre-Approvals for Recall and Field Service Campaigns<br /> |
| 18-031-Recall-Fi | WESTERN STAR | WESTERN STAR | 9999 | Important Warranty Information-Recall and Field Service Pre-Approvals Now Voluntary<br /> |
| 18-010-Pre-Appro | WESTERN STAR | WESTERN STAR | 9999 | Important Warranty Information- Pre-Approval program changes<br /> |
| 18-020 | WESTERN STAR | WESTERN STAR | 9999 | 18-020 Updated Detroit HDEPSRTs<br /> |
| 18-019 | WESTERN STAR | WESTERN STAR | 9999 | 18-019 Detroit Powertrain Additional Ops Change<br /> |
| 18-018 | WESTERN STAR | WESTERN STAR | 9999 | 18-018 CTS Claims in OWL<br /> |
| 18-017 | WESTERN STAR | WESTERN STAR | 9999 | 18-017 Updated Detroit Exhaust Manifold SRTs<br /> |
| 18-016 | WESTERN STAR | WESTERN STAR | 9999 | 18-016 Canadian Parts Return Address Change<br /> |
| 18-015 | WESTERN STAR | WESTERN STAR | 9999 | 18-015 New Consumable Part Flash Tube Strobe<br /> |
| 07SO-3 | WESTERN STAR | WESTERN STAR | 9999 | 07SO-3 Detroit On Highway Travel Mileage Increase<br /> |
| 18-018R REV CTS | WESTERN STAR | WESTERN STAR | 9999 | Important Warranty Information: Claims in OWL and Halo Tire Inflation System Installations<br /> |
| 18CSA17 Holiday | WESTERN STAR | WESTERN STAR | 9999 | Holiday Schedule for the Detroit Customer Support Center ?Labor Day<br /> |
| DOC-1033520 | WESTERN STAR | WESTERN STAR | 9999 | TS 1033520: New Tool for Troubleshooting DTNA Powernet Issues<br /> |
| DOC-1033742 | WESTERN STAR | WESTERN STAR | 9999 | TS 1033742: Who to Contact for Virtual Technician and Detroit Connect Issues<br /> |
| 08-014 SRT Devel | WESTERN STAR | WESTERN STAR | 9999 | SRT Developed for Abandoned Assessments sent out to dealers<br /> |
| 18CSA14 | WESTERN STAR | WESTERN STAR | 9999 | Position Statement Regarding Shell's Mobil Competitive Claim<br /> |
| DOC-1033748 | WESTERN STAR | WESTERN STAR | 9999 | Diagnostic Link 8.08 SP1-CPC3 Programming Issue<br /> |
| Special Tool War | WESTERN STAR | WESTERN STAR | 9999 | Special Tool Warranty Program<br /> |
| 18TS2 | WESTERN STAR | WESTERN STAR | 9999 | 18TS2 Detroit? DT12? Split Rod Bushing Repair<br /> |
| 18TL9 | WESTERN STAR | WESTERN STAR | 9999 | 18TL9 AC-90 Charging Station<br /> |
| 18TL8 | WESTERN STAR | WESTERN STAR | 9999 | 18TL8 AC-94 20? Voltage Drop Test Lead Set<br /> |
| 18TL7 | WESTERN STAR | WESTERN STAR | 9999 | 18TL7 AC- 105 Replacement Clamps and Lead set<br /> |
| 18TL6 | WESTERN STAR | WESTERN STAR | 9999 | 18TL6 AC-107 Adaptor Kit<br /> |
| 18TL5 | WESTERN STAR | WESTERN STAR | 9999 | 18TL5 BCT-460DTNAK PowerNet Assessment Tool<br /> |
| D18M7 | WESTERN STAR | WESTERN STAR | 9999 | D18M7 Field Service Campaign - REV1 DetroitTM Axle Steering Arm - Tie Rod Arm Capscrew Inspection<br /> |
| 1204-18 SPN 2631 | WESTERN STAR | WESTERN STAR | 9999 | Service Information Bulletin<br /> |
| 1202-18 SPN 108 | WESTERN STAR | WESTERN STAR | 9999 | Service Information Bulletin- Ambient Pressure Plausibility Fault (High Box)<br /> |
| 1201-18 SPN 45 | WESTERN STAR | WESTERN STAR | 9999 | Service Information Bulletin- Grid heater defect<br /> |
| sbw0002 | WESTERN STAR | WESTERN STAR | 9999 | Technical Publications Ordering<br /> |
| 18-039WI | WESTERN STAR | WESTERN STAR | 9999 | Warranty Manual Handling Table Updates<br /> |
| 18-038WP | WESTERN STAR | WESTERN STAR | 9999 | Warranty Policy Letter<br /> |
| 18-009-Computer | WESTERN STAR | WESTERN STAR | 9999 | 18-009 Computer Hook Up SDT Change<br /> |
| 18-007-Filing | WESTERN STAR | WESTERN STAR | 9999 | 18-007 Filing Jake Brake Claims<br /> |
| 18-006-TechID | WESTERN STAR | WESTERN STAR | 9999 | 18-006 Tech ID Field Required<br /> |
| 17-011R-REV | WESTERN STAR | WESTERN STAR | 9999 | 17-011R REV Detroit AD Letter<br /> |
| Aftertreatment P | WESTERN STAR | WESTERN STAR | 9999 | Letter to Dealer and Distributor Network Partners<br /> |
| DOC-1033423 | WESTERN STAR | WESTERN STAR | 9999 | SS 1033423 : J-1939 Fault Code Source Address (SA), Suspect Parameter Number (SPN), and Failure Mode Indicator (FMI) Descriptions<br /> |
| DOC-1033422 | WESTERN STAR | WESTERN STAR | 9999 | SS: 1033422 TBB Fault 6485 Fault 6485 Aftertreatment 1 Diesel Exhaust Fluid pump<br /> |
| 14-013R | WESTERN STAR | WESTERN STAR | 9999 | 14-013R Revised Road Test Repair Validation SRT<br /> |
| SF497 | WESTERN STAR | WESTERN STAR | 9999 | SF497-DLR Western Star Australia Front Shackle Brackets<br /> |
| 13TL-11 | WESTERN STAR | WESTERN STAR | 9999 | 13TL-11Rev DD Platform Fuel System Air Pressure Test Tool<br /> |
| 13TL10 | WESTERN STAR | WESTERN STAR | 9999 | 13TL10 Detroit Axle Phase 3 Service Tools<br /> |
| 13TL9 | WESTERN STAR | WESTERN STAR | 9999 | 13TL9. DD Platform Engine Lifting Bar Shackle<br /> |
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