Consumer Complaint Detail

SATURN / SW / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000026705 Incident Date: Jan, 01 1970
Consumer's City: FAIRPORT Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: SW Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 168ZJ8278VZ Date added to File: May, 25 2021
Date Complaint Received: Aug, 18 2002 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Jul, 31 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumer received a notice regarding a defective fuel pump, however when consumer went to the dealership, he was informed that they would not replace the fuel pump until it failed, but was told to keep the letter until the fuel pump failed, on 3 separate occasions consumers vehicle experienced hard starting, and after the 3rd occurrence, consumer was informed by the dealer that the fuel pump was indeed defective, however the letter consumer received previously was no longer valid which was good for 6 years or 70,000 miles, and consumers vehicle was 6 years old with 90,000 and therefore consumer would be responsible for the charge, consumer is now seeking reimbursement for all repairs.*jb