Consumer Complaint Detail

SATURN / SATURN / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000028888 Incident Date: Jan, 01 1970
Consumer's City: PENNSAUKEN Consumer's State: NJ
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: SATURN Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Child seat
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jan, 02 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The saturn vehicle i own has angled seats. the angle is for safety purposes to insure the passengers is sitting back during impact. however, when using a rear facing car seat it is a problem. the infant seat must be securly fastened with the seat belt. due to the angle, the seat leans forward. this results in the infant hanging forward. in order to eliminate the incline, consumer must use two rolled bath towels placed under the seat then insatll the car seat. this creates the correct angle the child can sit. also in an infant carrier the bar must go back. using the towels pushes the seat back which butts it up againist the front seat, and you cannot push the seat back any. we also tried a regular car seat (not an infant carrier), and it also required a rolled towel for the right adjustment. my concern is that in time with moment the towels allows moment and the seat works its way loose. i contacted saturn and they stated they do not test car seats in their vehicles. they suggested i try numerous car seats until i can find one that best fits my vehicle. we have tried three different types of new car seats. this is a safety hazard. the infant cannot hang forward. nor should you drive with a towel under the car seat which allows leverage. an infant does not have the neck control to lean back. therefore, car seats are designed to adjust to lean the child back. even with this adjustment, the angle in the seats results in the infant flopping forward. *ak