Consumer Complaint Detail

CHRYSLER / LHS / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000030988 Incident Date: Jan, 01 1970
Consumer's City: BENSALEM Consumer's State: PA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LHS Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Steering:linkages:tie rod assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Feb, 02 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The problem started last year with a cold sqwak noise when steering the car. i had that fixed but the problem started again 9 months later and developed into a major problem. i had the car towed to the dealer because the steering seemed loose and i was having trouble controling it. they replaced the inner ti rods and sent me on my way. i returned the car a few days later after being told by another garage that the steering was still loose under the car. they then told me i needed a new rack and pinion steering replacement. i hesitated and took the car to another chrysler dealer for repairs. they told me the car needed outer ti rod replacement along with a wheel alingment and also that the inner ti rods were not installed properly. they also told me that this problem should have been diagnosed at the original dealership. this could have been a disaster if left to go unrepaired. after some research i found that this is not the only time there has been problems with the steering on these cars. i feel there has been some negligence on the part of the 1st dealer and also chrysler. i notified them after this started and they told me i was on my own. i had the car fixed but i think that this might be a design problem that should be addressed.