Consumer Complaint Detail

SATURN / SL / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000035785 Incident Date: Jan, 01 1970
Consumer's City: NEW SMYRNA BEACH Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: SL Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Structure:body:trunk lid
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8ZK5278VZ Date added to File: May, 25 2021
Date Complaint Received: Apr, 13 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The trunk lid will seldom remain in the up position when placing items in the trunk. the trunk starts to close, striking the person. this will happen when the vehicle is in the level position. saturn of datona has replaced the trunk lid springs, and assured they are adjusted correctly for a saturn with a factory installed spoiler. this did not correct the problem. saturn corp., through their customer assistance center, recommends the removal of the spoiler to solve the problem. i do not feel i should have to remove a factory provided item and change the vehicle exterior configuration to solve this problem. if this is the solution, how can saturn continue to sell vehicles in this configuration? i believe this is a design problem and could represent a serious safety hazard, i.e., woman being struck in the head, a child being inadvertently locked in the trunk. would like saturn to prvide a resonable solution which would not result in changing the exterior vehicle configuration.*ak