Consumer Complaint Detail

VOLKSWAGEN / EUROVAN / 1993

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000039580 Incident Date: Jan, 01 1970
Consumer's City: DURHAM Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: EUROVAN Model Year: 1993
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WV2KC0706PH Date added to File: May, 25 2021
Date Complaint Received: Jun, 15 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A recall on fuel lines was issued in march or april. up to this date vwoa refuses to perform the required fuel line replacement. i have had two appointments with a dealer (after vwoa authorized the replacement over the phone) and both times i was sent home. the first time the dealer claimed there was not recall. after vwoa called him he consented to performing the recall. as i picked up the van i received a statement that the lines were performing according to wv specifications. when i checked under the hood i realized that they had not changed the lines. i believe they were fraudulent. when i questioned the manager he claimed there was no recall. the second time he claimed his factory rep did not authorize the repair. the vw dealer in question is land vw in durham, nc. the service manager is dave wilcox. he simply refuses to fix the fuel lines. i believe vwoa is trying to cover up and stall. my lines are leaking but noone will fix them. why does the government not enforce mandated recalls?? how long will it take before vw and the government will take action? how many eurovans have to go up in flames. i wanted the lines replaced before i drive the van to idaho from nc (we are moving) but the dealer refuses. my new address is 2062 cassia st, pocatello, id 83201 (no phone, yet--but my email remains the same). hope i get there w/o an engine fire.