Consumer Complaint Detail

TOYOTA / 4 RUNNER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000041546 Incident Date: Jan, 01 1970
Consumer's City: HUNTINGTON BEACH Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: 4 RUNNER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Parking brake:conventional
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT3HN86R4W0 Date added to File: May, 16 2021
Date Complaint Received: Jul, 15 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Brakes become soft and parking brake has increased number of clicks to tighten-this has occurred at approx 11,000 and again at approx 18,000 miles; took to dealer at approx 11,800 initially with this complaint and they only inspected brakes (no adjustment)and said brakes look almost brand new. i had to return to dealer and have shop foreman drive the truck who then told mechanic to adjust brakes. once again i am noticing brakes are soft and parking brake takes more clicks to tighten (approx 18,000). i contacted another dealer who told me that this is expected with toyota 4 runners because they do not have self adjusting brakes. he said that i need to have the brakes checked and adjusted if necessary every 5000 miles (at an extra charge of 30.00 dollars). i explained that they go out of adjustment very quickly and not at exactly every 5000 miles, therefore the dealer would not adjust them until i have a problem again which means i am spending time and money (besides the expected 5000 mile oil change/rotate tires) with a problem i feel may not be normal for a $32,000 dollar truck and should be covered under warantee or at least described as a common necessity to customers before purchase( nowhere in the owners manual does it state that brakes will need adjustment frequently due to not self adjusting).