Consumer Complaint Detail

JAGUAR / XJ6 / 1989

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000042629 Incident Date: Jan, 01 1970
Consumer's City: PLANO Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Jaguar Cars, Ltd.
Model Name: XJ6 Model Year: 1989
Vehicle Involved in a Crash: No Component's Description: Structure:body:door
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SAJHY1543KC Date added to File: May, 25 2021
Date Complaint Received: Jul, 31 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The exterior door handles have failed on all four doors at least twice and three times on the front driver and passenger dooors. the door handle when engaged will not open thereby creating a major safety issue if a person or persons become trapped and someone tries to open the doors via the exterior door handles. several repair persons at different locations have all indicated to me that jaguar is aware of this safety problem but has not tried to correct it. service director - robby harrison at overseas motors says that they can only continue to replace the defective door handles but they have no way of correcting the problem and therefore i would have to continue to bring my vehicle in for repairs. contact was made with jaguar at 1-800-452-4827, ext. 8088 where i was told that they would not correct the problem because the dealership had corrected it once.*ak