Components - Details | |
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NHTSA Complaint Number: 0000048468 | Incident Date: Jan, 01 1970 |
Consumer's City: MONROE | Consumer's State: MI |
Vehicle Transmission Type: | Manufacturers Name: FIRESTONE TIRE & RUBBER CO. |
Model Name: ATX | Model Year: 9999 |
Vehicle Involved in a Crash: No | Component's Description: Tires |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 25 2021 |
Date Complaint Received: Sep, 01 2000 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: - |
Was Original Owner: No | Anti-lock Brakes: No |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: During the first part of august, i heard about the recall on my firestone tires, i immediately called my local firestone dealer in monroe. they explained that they were not doing anything yet; however, i could make an appt. to have my tires checked. it was 3 weeks before they could get me in. i waited 3 weeks and took my explorer in to have the tires checked. they looked at the inside of 1 tire & said, yes, your tires are being recalled, we will put you on the list to receive new tires, we are all out at this time. they also stated it would be 2-2.5 months before the tires would be in. they never bothered to check my air pressure or for any defects in the tires. i am a single parent with 2 children. my son just came home from a rehab center because he has a traumatic brain inj. from a driver who hit us head on. i have to drive my son to farmington 1-2 times a week for doctor appts. & therapy. i drive anywhere from 100 - 150 miles per trip, on the expressway. we had a vacation planned for labor day weekend to visit my parents in arkansas. we had to cancel our vacation due to the defective tires. i am very upset that it took 3 wks for anyone to even look at my tires and during the appt., they only looked at the number on 1 tire. they never bothered to check the tires. i was never put on a list for new tires until the day of my appt., 3 wks after i called. i am worried about my entire family, especially my son with a traumatic brain injury. i have no other choice but to drive this vehicle with defective tires. there have been several deaths and injuries due to these defective tires and the number continues to increase. i received the form to replace the tires on my own & get reimbursed. i can't afford to do this, i am a single parent and my ex does not pay his required support. i don't understand this, if there are tires available for me to purchase, why can't firestone put them on my vehicle or send me to someone who has them? |