Consumer Complaint Detail

KING OF THE ROAD / MINI MOTOR HOME / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000048571 Incident Date: Jan, 01 1970
Consumer's City: RUSSELLVILLE Consumer's State: AR
Vehicle Transmission Type: Manufacturers Name: KEYSTONE, INC.
Model Name: MINI MOTOR HOME Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4YDF32529X4 Date added to File: May, 25 2021
Date Complaint Received: Sep, 02 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Fractures were found in i-beams, after another identical vehicle manufactured ascending vin 51166, metal fatigued i-beams failed causing axle to break from frame. this occurred on august 27,2000, vehicle was taken to dealer on 27 august. manufacture faxed to dealer on 28 august, 2000, a service advisory dated 09-29-99, detailing how to patch damage. both vehicles were ordered simultaneously and delivered 04-30-99. since taking delivery have received no notice of potential problem, until the failure of the other unit. inspection of my unit showed cracks in i-beam in identical locations as the damaged unit. i have made photos of failed/damaged unit as well as my unit in present condition. also have copy of service advisory from manufacture that was faxed to dealer on 08-28-00. have discovered that manufacture has since changed the i-beam from and 8 inch to 10 i-beam on later models. i have e-mailed complaint to manufacture on 28 august 00, detailing problem discovered. as of date have received no reply , either e-mail, letter or phone call from manufacture.