Consumer Complaint Detail

FIRESTONE / FIREHAWK / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000051304 Incident Date: Jan, 01 1970
Consumer's City: WEBSTER Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: FIREHAWK Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Sep, 12 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a used volvo with a virtually new set of firewhawk tires on it. after driving it for about 3 months, i noticed one of the front tires had developed a good sized bulge on the side wall. this was about a year ago. i was concerned and e-mailed the consumer division of firestone about the problem. i described the bulge and gave dimensions including diameter (approximately 2 inches) and the height of the buldge (about 1/2 inch). i asked if it was dangerous to continue driving on this tire and who was responsinble for replacement. i received no reply from firestone. eventually the buldge ruptured while i was driving at about 65 mph on an expressway. fortunatelly, the tire did not deflate all at once, allowing me to drive a little distance and pull off the road. i replaced the tire with the same brand and size. about 8 months later, i noticed a similar bulge on the sidewall of the rear tire. i replaced it immediately with another manufacturer's tire. the first defective tire was disposed by the shop that replaced it. however, i still have the other defective tire. after hearing the recent problems with firestone tires, i again contacted firestone. it took a few weeks, but this time, they did respond. they told me they could not handle my problem by e-mail and gave me an 800 number to call. i have not yet called this number.*ak( dot number: w2v9 jbb tire size: p195 60r15 )