Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000055755 Incident Date: Jan, 01 1970
Consumer's City: SAN ANTONIO Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MELM75W8RX Date added to File: May, 25 2021
Date Complaint Received: Oct, 11 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1994
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The drivers side air bag is defective. it has never been deployed, but it is broken and the dealer wants to charge $800 to fix it. if it has never been used, it should not be broken. the service emplyee of the dealership told me that he had the same problem with his car. how many incidents like this have to occur before a recall is considered. the first page of your web site state that: "if a safety-related defect exists in a motor vehicle or item of motor vehicle equipment, the manufacturer must fix it at no cost to the owner." is this not a safety-related defect? please advise.