Consumer Complaint Detail

ISUZU / TROOPER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000057305 Incident Date: Jan, 01 1970
Consumer's City: LARKSPUR Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Isuzu Technical Center of America, Inc.
Model Name: TROOPER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JACDJ58X2Y7 Date added to File: May, 25 2021
Date Complaint Received: Oct, 24 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Three or four weeks ago i received the following note from isuzu: "isuzu motors limited has determined that a defect relating to motor vehicle safety exists in certain model year 2000 troopers having 4-wheel drive and automatic transmissions equipped with tod (torque-on-demand). in certain types of high-speed, frontal crashes, an interior fuel line and fuel hose can be separated, allowing fuel to leak from the vehicle. fuel leakage could cause a fire and result in serious injuries or death". i tried to contact two isuzu dealers in my area. one in san francisco and one in santa rosa, which is where i purchased the vehicle. the dealer in s.f. said they were too busy to take care of this, and the one in santa rosa did not even know what i was talking about but promised to look into it and get back to me. a week and a half later i still did not hear from them. when i called the isuzu care team, i was told that all they can do is help me locate dealers in my area but can not force them to do anything - basically useless. this sounds like a potentially serious problem that is not receiving the proper attention.