Consumer Complaint Detail

SUBARU / LEGACY / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000059017 Incident Date: Jan, 01 1970
Consumer's City: BOXFORD Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Subaru of America, Inc.
Model Name: LEGACY Model Year: 2000
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH6867Y7 Date added to File: May, 16 2021
Date Complaint Received: Nov, 14 2000 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When i purchased the car last year i asked about the brakes. to engage the brakes the pedal had to be depressed almost all the way to the floor. the salesmen stated thats this was normal. since the purchase, i had an accident where i rear ended someone. in september the rotors on the car were resurfaced at 16,000 miles. at the same time the dealer told me about the sevice bulletin "low brake pedal perception". the service people adjusted the brakes per bulletin 06-29-00. there is a major difference in the way the brakes operate since the adjustment. the bulletin states it is a perception problem. i have been driving for 30 years. this is a real safety issue not a perception. in the 2001 models the brakes operate very differently. they engage very quickly when you push the pedal down!*ak