Consumer Complaint Detail

CHEVROLET / ASTRO / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000070275 Incident Date: Jan, 01 1970
Consumer's City: GAITHERSBURG Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEL19W4WB Date added to File: May, 25 2021
Date Complaint Received: Apr, 30 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Power steering pump failed suddenly causing loss of steering and brakes. i was told by service mgr. @ damascus chevrolet that he has seen this problem in this braking system before. there was no warning or previous problem with either the steering or the brakes. the failure was sudden and complete. i have located one additional owner of the same model van who experienced a simular failure. in both cases it was fortunate that the failure was at a low speed. chevrolet informed me that since the vehilce was out of warranty they would make no efforts to assist me with the repair ($800). i feel that a braking system that suffers from this type of failure from time to time ( as stated by the chevy service mgr.) is a threat to anyone who may operate or be in proximity of the operation of these vehicles.*ak