Consumer Complaint Detail

NISSAN / QUEST / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000070597 Incident Date: Jan, 01 1970
Consumer's City: WESTFIELD Consumer's State: NJ
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: QUEST Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Child seat:retractor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4N2ZN15TX1D Date added to File: May, 25 2021
Date Complaint Received: May, 06 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our quest comes equipped with built-in, fold down child seats in the second row. however, the safety belts for these seats (similar in configuration to a regular carseat, thus securing the shoulders, chest and abdomen) retract so severely that every child i've sat in the seats complains that it's "too tight." and it is. when i go to pull the straps loose i have to try several times to disengage the locking devise it seems to have. this is scary for the child, who is truly being squeezed and would be terrifying in an accident if removing the child from the sit was an urgent matter. when the straps lock my son has almost twisted his arms backwards while i'm trying to release him. the seats are very helpful to have, in theory. but because the straps lock so tightly i hesitate to use them. relatedly, adults sitting in that row have also complained that the adult belt locks into a very tight position, requiring them to pull on the strap several times until it finally loosens a bit, for a while. my dealer says nissan service can only "clean" the seat belts, not loosen or replace them. i do plan to take the car in to show them the problem, but they didn't sound like they'd be able to fix the problem. complains. *ak