Consumer Complaint Detail

FORD / MUSTANG / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000073135 Incident Date: Jan, 01 1970
Consumer's City: RICHMOND Consumer's State: KY
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP4040WF Date added to File: May, 25 2021
Date Complaint Received: Jun, 13 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On startup, most often but not limited to after sitting overnight, engine produces a 'clicking' or 'racheting' noise. when ignition is turned to off, starter grinds and makes horrible noise as if 'starting a car that is already running'... in order to turn engine off first i must crank key to start position, where starter then grinds and whirs because engine is running, then back to off position before engine will kill. i have never driven car when car starts up with 'clicking/racheting' noise... i always turn it off and restart it. problem occurred after 1 month of ownership and is seemingly random?... # of occurances is approx.10-15 times over 3 years... 2 different dealerships could not locate cause or reproduce problem... strange. *ak