Consumer Complaint Detail

FORD / CROWN VICTORIA / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000074633 Incident Date: Jan, 01 1970
Consumer's City: LOCUST GROVE Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CROWN VICTORIA Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FALP7362TX Date added to File: May, 25 2021
Date Complaint Received: Jul, 06 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 1997
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The first time we experienced that anything was wrong was when the yellow engine light on the dashboard show up. we immediately went to nearst ford dealar service dept. (purvis ford in fredericksburg, va. they place the automobile under a diagnosis test and told us they had to replace a mass airflow sensor assy. they told us it was safe to drive the ford car the incident happen to us again and we called the purvis service dept. they had the car tow back to their service shop. they again put the car under the diagnosis computer an after 2 days of having it at their shop told us they could not find any wrong with our car. it now happen to us again on a route 3 going 55 miles an hr.,on heavily traveled road. now here is the scary part, route 3 is a curvy and winding road. no accident has occurred, as yet. but when it does we could be wrapped around a tree going at 55 miles per. so please help us. we have been dealing a ford dealer by the name of "purvis ford and have had no solution to our problem every time we have left our car with them. we had to pay for a rental every time we leave the car there. "the problem is when are driving the steering wheel locks up and the engine quits". we have had this car serviced every 3000 miles since the day we bought it and we have the records to prove it.