Consumer Complaint Detail

JEEP / CHEROKEE / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000076459 Incident Date: Jan, 01 1970
Consumer's City: PITTSBURGH Consumer's State: PA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CHEROKEE Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Fuel system, other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4FJ68S6VL Date added to File: May, 25 2021
Date Complaint Received: Jul, 29 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1997
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In february of 1998 we received a letter dated february 19, 1998. the letter described a possibility of an inaccurate fuel guage due to a fuel level sending unit. we called the dealer and were told to wait for notification from the factory. notification never came. we checked on other occasions by phone or when the vehicle was in for service. we were told nothing. on two occasions, one recently our vehicle had to be towed for a no start condition. when the vehicle was examined it was found to be out of fuel (on both occasions). we took the vehicle in to have the problem rectified and was told our vehicle was not involved in the recall (nhtsa campaign # (97v194000). we contacted chrysler and were told in so many words "sorry we can not help". i find it difficult to understand how we received the letter in the first place, and secondly why the vehicle would be doing exactly what the letter and from what i understand the recall bulletin says it will do.*ak