Consumer Complaint Detail

VOLKSWAGEN / JETTA / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000077201 Incident Date: Jan, 01 1970
Consumer's City: BELTSVILLE Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hood:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWRC81H6SM Date added to File: May, 23 2021
Date Complaint Received: Dec, 30 1998 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 1996
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Volkswagen has two ongoing recalls (september 1998): check/replace right rear brake line and check/replace hood lock assembly. i cannot find a local maryland volkswagen dealer that will perform the recall work on a saturday even though they are open for service. therefore, in order for vehicles owners to get this work performed, most owners will have to take time off from work. although the recalls address an important safey issue, the dealers are not providing reasonable means to customers to have their vehicles checked or repaired. many vehicles may go unchecked or unrepaired because of the lack of access to service. i complained to volkswagen of america, inc., customer service at 800-822-8987. i was told that the dealers are independent from volkswagen of america. i was only offered phone numbers of other dealers within a 50 mile radius.