Consumer Complaint Detail

CHEVROLET / ASTRO / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000078753 Incident Date: Jan, 01 1970
Consumer's City: MUSKEGO Consumer's State: WI
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:torsion bar
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEL19WXSB Date added to File: May, 25 2021
Date Complaint Received: Aug, 21 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1995
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Left front torsion bar failed. crack started at a rust spot on bar. classic 'beach marks' indicate failure was propigating from the rust point. asked manufacturer for coverage under warranty, but was turned down. was told by dealer that a new style torsion bar was all that was available and that both bars had to be replaced along with the supports that connect the torsion bars to the cross member. i complained that if only one failed, i should only need to replace one. i compaired it to a v-8 head gasket failure, only one is repalced unles there is a reason to replace both. i believe that the requirement to replace both bars is an indication by chevrolet that the design is faulty (this is backed up by the replacement being a new design). the new design does not allow for debris to gather around the rear portion of the torsion bar as the original design did.*ak