Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1992
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 0000079108 | Incident Date: Jan, 01 1970 |
| Consumer's City: | Consumer's State: VT |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1992 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 10 1999 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have nicknamed my car "christine" because it has a mind of its own. all of a sudden it accelerates by itself. i can go for miles without even touching the gas. when i stop at a traffic light the back wheels are still spinning. i have brought it to two different mechanics. one mechanic actually drove the car and it happened to him (i was a passenger in the car when it happened.) he felt that the cruise control was stuck and told me to bring it to the dealer. i brought it to the dealer two times. they said that they couldn't find anything wrong with the cruis control and replaced the wire harness and did a tuneup. it is still happening when it is damp or wet out. living in vermont there is a lot of damp and wet weather. i'm actually afraid to operate the car if it is raining out. i don't want to get the dealer in trouble because in the past they have been excellent in repairing my car. i just don't feel that they know what the problem is. i saw a documentary on dateline last night that said other mercury owners had this same problem with accident resulting. should i continue to drive my car? shouldn't the manufacturer share some to the responsibility in the defect. would having the cruise control disarmed prevent the automatic acceleration? please help me in this matter. i need my car to commute to work etc. |