Consumer Complaint Detail

LINCOLN / NAVIGATOR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000079849 Incident Date: Jan, 01 1970
Consumer's City: EAST WILLISTON Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMPU28L1XL Date added to File: May, 23 2021
Date Complaint Received: Feb, 25 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A rear seated passenger in my lincoln navigator is unable to physically reach the release lever in order to exit the vehicle. another person must first release the seat in front to exit. as a father and a physician, this is a very scary situation. in an emergency, that rear passenger will be trapped back there. i was so concerned about this that i removed the console present between the "captain chair" in this oem configuration. now my kids easily walk out. i received no help from the company in how to do this and have not heard from their engineers regarding this easily remedied problem. the simple fix is to reposition the release lever in a physically appropriate location. we do love the car otherwise. please respond.