Consumer Complaint Detail

SUBARU / LEGACY / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000080247 Incident Date: Jan, 01 1970
Consumer's City: TEMPE Consumer's State: AZ
Vehicle Transmission Type: Manufacturers Name: Subaru of America, Inc.
Model Name: LEGACY Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Child seat
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BG6852X6 Date added to File: May, 23 2021
Date Complaint Received: Mar, 04 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The design of the rear, center seatbelt conflicts with the proper installation of many carseat designs. to date, we have tried century encore, century horizon, century smartmove, evenflo on my way (without base). with all of these carseats, it was not possible to secure the carseat tight enough to prevent movement. the use of a locking clip did not help. the dealer and manufacturer have both been contacted. per the dealer, the suggestion was to read the owner's manual. when informed that has been done, the dealer responded that the car seat should not be placed in the center. when i then read to the dealer from the owner's manual the proper installation in the center seat, dealer responded with 'it's new to me.' the manufacturer took vague information regarding the complaint. i had to volunteer more complete information such as the vin. this is a known problem to the manufacturer. question, how can the manufacturer of a station wagon which touts safety, design a belt which is not safe?