| Components - Details | |
|---|---|
| NHTSA Complaint Number: 0000081435 | Incident Date: Jan, 01 1970 |
| Consumer's City: CALABASH | Consumer's State: NC |
| Vehicle Transmission Type: | Manufacturers Name: Toyota Motor Corporation |
| Model Name: AVALON | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment:appliance:air conditioner |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4T1BF18B9XU | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 25 1999 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 31 1998 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My neighbor and i purchased toyota avalon's three weeks apart from sparks toyota. he in december '98, and i in january '99. after two weeks of owning my car i asked him if he had a foul odor in his car as i did, he said, "yes." we pursued the cause together. called toyota in torrance, ca, and a women admitted that the odor was coming from the a/c. she stated it could go away by itself or to minimize the odor, run the a/c on outside air. called sparks toyota service department, they stated it could be a clogged or restricted condensation line. we both had our cars checked out, no problem was found with the drain lines. both cars were sprayed with a bacterial deodorant. service manager recommended to have factory representative troy hewel look at one of our cars to make a determination as to the cause of the odor. we complied. hewel at first did not know of any problem, but during our conversation he produced material from honda/articles from usa today/automotive news and the university of california, berkley wellness letter about issues with a/c evaporators. both of us agreed to have our evaporators replaced, as suggested by the hewel. to the both of us it seems to be an industry problem. why isn't the buyer informed of the odor at purchase? why in this case, does toyota at first deny that there is an a/c problem, but when questioned further, admits there is? what health risks are involved for driver and passengers? isn't there also an environmental concern, by using fresh air (instead of recirculation) to cool the car, more fuel has to be burnt, raising the pollutent levels admitted to the atmosphere? we would like to hear from nhtsa on these issues, thank you! *ak |
