Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000081617 Incident Date: Jan, 01 1970
Consumer's City: YORKTOWN Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L6Y5 Date added to File: May, 25 2021
Date Complaint Received: Oct, 08 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rpms on engine do not drop when clutch pressed. rpms go up sometime 1500 rpms. car lurches when downshifting into 2nd unless waiting 5-20 seconds for rpms to finally drop. happens every day if vehicle is warm (driven over 25 miles). ford says it is designed this way. problem didn't show up for at least 12,000 miles. problem disappeared after 800 mile drive, but reoccurred after 1 week. car has accelerated in 2nd gear without my intervention once. that is enough to cause me great concern for my safety. i cannot drive this car with normal driving habits, i could orginally, not now. the problem is getting progressively worse. the dealer says i have no recorse and it is not a problem according to ford. it is a problem. i feel unsafe, and it could endanger other people.*ak