Consumer Complaint Detail
VOLKSWAGEN / EUROVAN / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 0000084463 | Incident Date: Jan, 01 1970 |
| Consumer's City: OAKLAND | Consumer's State: CA |
| Vehicle Transmission Type: | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: EUROVAN | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:drum |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WV2EH4709YH | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 28 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 31 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The vehicle currently has about 71,000 miles. on 10-9-01, it was inspected by mcnevin vw in berkeley, ca at 65,456 miles. the front brakes were said to have 80% remaining and the rears had 70% remaining. i took it to an independent mechanic at 70,558 miles and he said the front had less than 50% and the rears were at 20%. since i've owned the van i've had the brakes replaced twice with the third today, 11-29-01. i called the berkeley dealer and he referred me to vw of america. the latter refused any assistence or information why this has happened so often. when i was notified the car needed new brakes at 27,866, i asked why so soon. the answer was that the camper conversion was too heavy for the existing brakes and i should expect to replace them at least every 30,000 miles. this wasn't revealed to me when i purchased the vehicle. the next change was 26,030 mile later. now they need replacement at 16,800 miles later. the independent mechanic has used all certified vw parts. approximately 60% of my driving is long distance freeway with little braking. about 40% is city driving at slow speeds with no panic braking. i do not drive with my foot on the brake and am very conscious of using the brakes because of the problem. i hope you can give me some direction in trying to find a reasonable solution with this other than selling the vehicle. in less than two years i will have spent approximately $1,800 for new brakes. thankyou for your help. *ak |