Consumer Complaint Detail

DODGE / RAM / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000085414 Incident Date: Jan, 01 1970
Consumer's City: EVERGREEN Consumer's State: CO
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B5WB25Y5YK Date added to File: May, 25 2021
Date Complaint Received: Dec, 17 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I installed tire chains on my vehicle as permitted in the owners manual. a link on the chain broke because it was rubbing against the leaf springs of the vehicle. the space between the inside of the tire and the outside edge of the leaf springs is approximately 1 inch. this is insufficient to safely run chains on the vehicle. when the chains failed - if they had wrapped around the axle it very likely could have caused the vehicle to become uncontrollable. the manufacturer has referred me to the selling dealer. the selling dealer said they cannot get any guidance from the manufacturer. the selling dealer offered that i use cable chains instead. i bought a set of these and they, too, don't fit without rubbing the leaf springs. the dealer also said that they would honor the warranty if i purchased wheels with more offset (move the centerline of the wheel outboard of the vehicle) but they cannot offer a recommendation from dodge for an amount of offset. followups to dodge have proven fruitless. i am running factory original tires and chains that are sized to fit those tires.*ak