Consumer Complaint Detail

TOYOTA / AVALON / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000085977 Incident Date: Jan, 01 1970
Consumer's City: MONROE Consumer's State: LA
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: AVALON Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T1BF28B9YU Date added to File: May, 16 2021
Date Complaint Received: Dec, 31 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2000 toyota avalon xls suffer from a brake pad clicking noise that can not be eliminated. toyota issued techincal service bulletin br004-00 dated 10/20/00. when applying the brakes in reverse i hear this noise, then again when the driving direction changes to go forward. this nosie occurs several times a day, especially if the vehicle sits over 30 minutes. my car is still under warranty. it went to the shop at least 3 times before regency motor gave up. i've been through arbitration, the arbitrator failed me miserably. he decided it was not a safety issue. however, toyota can't repair the car. so how does he know it's not a safety issue. toyota has not eliminated the noise. according to toyota's bulletin all models from "90 to 00" could suffer from this brake pad clicking noise. toyota has merely created a band-aid for the noise (the bulletin advises that a dic brake caliper grease is to be applied), but they have not repaired the problem. and the proposed fix only will last 6 month to 1 year. it did not last a week for me. as a consumer with a car that is still under its 3year/36000 mile warranty, i feel cheated. please look into toyota's unacceptable response to this problem.*ak