Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000087164 Incident Date: Jan, 01 1970
Consumer's City: AU GRES Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Seat belts:front:retractor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MEFM75W8WX Date added to File: May, 25 2021
Date Complaint Received: Jan, 22 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2000
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Seat belt retraction on both driver & passenger side is extremely sluggish. consequently, the belt slack frequently gets caught in the door when it's closed, and thus provides no protection for occupants if a crash occurred. i complained to ford dealers but they claimed warranty was only provided up to 5/50,000 on safety equipment. in my opinion, this defect is no different than seat anchors coming loose and the belt retractors should be replaced at the dealers expense. i would appreciate your response. *ak