Consumer Complaint Detail

JAGUAR / JAGUAR / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000087314 Incident Date: Jan, 01 1970
Consumer's City: LIVINGSTON Consumer's State: NJ
Vehicle Transmission Type: Manufacturers Name: Jaguar Cars, Ltd.
Model Name: JAGUAR Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SAJEA51C82W Date added to File: May, 16 2021
Date Complaint Received: Jan, 24 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car is equpiped with a touch sreen panel to control phone, navigation, radio, climate control- the touch pad does not operate properly and can be distracting to driver which may cause and accident. the system has an error rate of approximately 50-80% . jaquar corporate has been working with me since august of 2001 to fix the system. they just replaced the vehichle with a new one however this unit has the same problem as did the one i drove from that the factory technician had. the problem is the system has a design flaw that is going to get people killed. for example you press the #1 and you get the # 2, sometimes you can't hang up on a phone call which makes you open the handrest where the phone is located to disconnect from the call. the list of problems is endless-and they are unable to fix it