Consumer Complaint Detail

CHRYSLER / CONCORDE / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000087987 Incident Date: Jan, 01 1970
Consumer's City: PARKESBURG Consumer's State: PA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Child seat:shell:booster
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HD56F1VH Date added to File: May, 25 2021
Date Complaint Received: Feb, 05 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Booster seat tether strap anchor was installed to the left of the "third" light located in the middle of the deck lid - by the dealer i bought the car from - yesterday, 2/5/02. this would cause the booster seat tether strap to rest at an angle when hooked to the anchor. dealer says the anchor was installed where chrysler instructed them. contacted chrysler and they referred me back to the dealer and suggested i get a second opinion from another chrysler dealer. contacted nhtsa rep. and he said that the tether strap anchor should be installed directly behind the booster seat so that the tether strap rests in a straight line. help! i'm getting the runaround and all i want to do is ensure i've met all the safety requirements for my daughter should we ever get in an accident. the tether strap anchor is still installed - at an angle to the booster seat and i will leave it that way as proof until someone contacts me with instructions/contacts of what i should do next. right now my daughter is still using the harness within her booster seat so we have time until she reaches a point where the tether strap is absolutely necessary. *ak