Consumer Complaint Detail

KIA / SEPHIA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000088978 Incident Date: Jan, 01 1970
Consumer's City: COLUMBIA Consumer's State: PA
Vehicle Transmission Type: Manufacturers Name: Kia Motors America
Model Name: SEPHIA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Service brakes, air:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNAFA1259V5 Date added to File: May, 23 2021
Date Complaint Received: Aug, 22 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 1997
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased my vehicle new and almost immediately started having problems with my brakes wearing out. first they resurfaced my original rotors and put them back on. the next time i took it in for brakes they "deglazed brake lining". each subsequent visit after these the rotors have had to be replaced. they keep telling me that kia is working on the problem but i'm not seeing any results. my 36000 mi bumper to bomper warranty is about to expire and i'm afraid they'll try to start charging me for these repairs. in actuality, the rotors could probably have been replaced several more times than they were, but i cannot afford to take my car to the garage everytime the brakes are bad. i have to miss work and wait for vehicle to be worked on, so i basically drive this car around knowing that my brakes could go at any time. i have no other choice--need to work. the waiting room at the garage has been full of people with 97 sephia's who are having the same problems with brakes(and other non-safety related issues) as i have. i would appreciate it if someone could take this problem seriously. the usual mileage i get from new rotors before the pedal "gets soft" is about 500-1000, so you can see where this would be a problem to get to the garage all of the time. thanks for your time...melissa