Consumer Complaint Detail
OLDSMOBILE / SILHOUETTE / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 0000089207 | Incident Date: Jan, 01 1970 |
| Consumer's City: WEST CHESTER | Consumer's State: PA |
| Vehicle Transmission Type: MAN | Manufacturers Name: General Motors, LLC |
| Model Name: SILHOUETTE | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 16 2021 |
| Date Complaint Received: Feb, 27 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 30 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My automatic transmission; silhouette drifts backwards down a hill in when in drive. 1. take the car to a medium to steep hill (preferably steep so you see the full effect). 2. completely stop the car. 3. take your foot off the brake but do not touch the accelerator. notice that the car drifts backwards and if you are on a slight hill it will stop after about a foot. if you are on a steep hill it will drift all the way down the hill picking up speed as it goes. this is very much a safety problem and if it is acceptable behavior then i believe oldsmobile will be in for law suites. i bought this van because i have kids. the school i pick my children up has a steep hill and i can't be worried every day that i may drift backwards into some parent and child walking behind my car because of this flaw. they park our cars close to each other during pick up time to get as many cars into the lot. i'm finding myself two footing or keeping my foot on the accelerator to keep from drifting backward into the car behind me and this is ridiculous!!! i refuse to continue doing that. this was reported to the dealer and manufacturer, who said that it is working as designed, and we will need to put up with it, even if it means using one foot on the brake and one on the gas!!! gm customer support said this was a "safety feature" of the van!!!! so that it would not go forward when your foot was removed from the brake!!! i would like to have one of them stand behind my van when i'm sitting on a hill, and then let them tell me how much of "safety feature" it is!!!*ak |