Consumer Complaint Detail

FORD / AEROSTAR / 1988

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000089424 Incident Date: Jan, 01 1970
Consumer's City: STOCKTON Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: AEROSTAR Model Year: 1988
Vehicle Involved in a Crash: No Component's Description: Seat belts:front:anchorage
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMCA11U6JZ Date added to File: May, 23 2021
Date Complaint Received: Aug, 30 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1997
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This vehicle is not equipped with shoulder belts in the rear seats. i have a three-year-old son that is quickly outgrowing his safety seat. (a century model that fits in the middle of the 2nd seat position and is restrained by a lap belt). i have purchased a high back booster seat (again a century) that like all of the high backed booster seats i have seen, require the use of a lap and shoulder belt. i have tried to obtain information about installing aftermarket shoulder straps from ford motor company. first i called the service department of my local dealer (big valley ford, stockton ca). the person i spoke to in the parts department was clueless concerning this issue and provided no suggestions. next i contacted ford motor company through its owner connection @ http://www.ownerconnection.com/formslogin.asp?/home/home.asp?. i was told that i needed to speak to my local dealer. i responded that i had tried my local dealer and that they had been of no help. they again referred me to my local dealer. next i visited the local dealer. i spoke to a customer rep in the service department. i was told that "if it is not original equipment, we do not touch it." i have searched the web for help but can not find any. i found a site (http://www.childsafety.org/ford/01.20.98.html) that lists rear seat shoulder belt accessory kits by ford, but they do not include the aerostar. can you help me? is it possible to safely install a shoulder strap in the 2nd seat of this van? if so, where can i obtain the correct belt and hardware and instructions on installation? i have seen several universal belts on the web, but none that come with installation instructions. that makes me weary of their products. thank you