Consumer Complaint Detail

FORD / CROWN VICTORIA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000091128 Incident Date: Jan, 01 1970
Consumer's City: FAYETTEVILLE Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CROWN VICTORIA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering: steering wheel/handle bar
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FAFP74W72X Date added to File: May, 16 2021
Date Complaint Received: Apr, 03 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Steering wheel/column is not parallel to the driver. it is slanted so that your left hand is forward of your righ hand,thereby giving the preception that you are aimed/driving toward the right side of the road. checked all crown victoria's on dealer lot and they had similiar setup and in some vehicles the slant was more than in others. also, in some vehicels the drivers seat was off-set facing toward the right side of the car. i consider this a safety issue because it could lead one to over steer or over correct due to the mis-preception of where the vehicle is actually being guided. so far the manufacturer has not advised me of why the vehicle is designed this way, but agrees that it was built like this for some reason. have not been able to get ford engineers to tell why they designed the steering column this way. local dealer service center had adjusted my vehicle's steering column to be more parallel to me, but it is still slanted and at times makes steering a little confusing. *ak