Consumer Complaint Detail

PLYMOUTH / COLT / 1993

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000091193 Incident Date: Jan, 01 1970
Consumer's City: Consumer's State: LA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: COLT Model Year: 1993
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JP3CA21A6PU Date added to File: May, 23 2021
Date Complaint Received: Sep, 27 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1992
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A few months ago the roof on my car started to develop rust in straight lines across it. it was still under warranty when i visited marrone dodge to see what could be done. this was back on april 8th, 1999. i was told by their body shop that the roof needed to be replaced along with the supporting brackets. seems like they are having a hard time finding the brackets and since my car in their estimate was only worth $900, they offered me a "good will" offer of $1000 to get the repairs done somewhere else and sign document releasing chrysler of any future liability. i mailed a certified letter to their custumer service manager along with 3 estimates from 3 different body shops. all of them were over $1600. service manager told me the repairs may take up to a month and i would not be provided with a loaner car. in the letter i explined the 3 body shops would not take more than 3-5 days to do the repairs once the parts had arrived. i want them to fix the roof with the least inconvenience to me. i have already seen a 1993 mitsubishi mirage and another1993 plymouth colt with the same type of rust on the roof. as of today 9/28/99 i have not received any response from the maroone dodge in regards to my letter and how they plan to resolve this situation.