Consumer Complaint Detail

FIRESTONE / STEELTEX RADIAL TIRE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000092944 Incident Date: Jan, 01 1970
Consumer's City: MILLBROOK Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: STEELTEX RADIAL TIRE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: May, 13 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A ridge has appeared half-way down on all four tires sidewalls and 1/8" deep diagonal ripping of the rubber is appearing all around these ridges. i contacted the dealer and t hey told me to take the vehicle to a firestone dealer. the firestone dealer (frank s. galli) located in wappingersfalls, n.y inspected the tires and agreed that they should be replaced as soon as possible. he checked the vehicles mileage and told me that since the truck has 23,300 miles on the odometer and falls within the bumper-to-bumper dealer warranty , i should take the truck back to the dealer for replacement tires. i called the dealer and informed him what the firestone dealer told me. they said "bring the vehicle to barton birks so that they can inspect the tires and if they agreed on replacing them, it would take two to three weeks to order the tires". my question is, must i accept firestone replacements, or can i request a brand of my choice?*ak