Consumer Complaint Detail

VOLKSWAGEN / NEW BEETLE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000093250 Incident Date: Jan, 01 1970
Consumer's City: PITTSBURGH Consumer's State: PA
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: NEW BEETLE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:head restraint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWCC21C9XM Date added to File: May, 16 2021
Date Complaint Received: Oct, 24 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In the 1999 vw new beetle, the front (both driver and passenger) head restraint height adjustment does not allow the restraint to drop down to the top of the seat creating insufficient head protection especially for shorter people. both 1998 and 2000 vw new beetle models allow the head restraints to be adjusted all the way to the top of the seat. only the 1999 model has this problem. i had called the manufacturer who could not provide me with an explanation as to why only the 1999 model was designed this way. i would really appreciate it if you would look into this issue. thanks in advance for your help.