Consumer Complaint Detail

MERCURY / COUGAR / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000093299 Incident Date: Jan, 01 1970
Consumer's City: KILLEEN Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Service brakes, air:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM62W6VH Date added to File: May, 16 2021
Date Complaint Received: Oct, 25 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought my cougar in 1997. at 6,113 miles the front rotors were warped and had to be turned . at 8,788 miles the roters had to be replaced. at 15,718 miles the rotors were warped again and had to be turned again. at 16,992 miles the rotors were warped again and turned once again. at 20,990 miles more problems with the brakes,premium aftermarket rotors and pads were ordered and were installed at 21,461 miles.then at 26,402 the brake problem continues the rotors were turned again. i have tried to be patient with the service department at centroplex ford but the last time they turned the rotors they said that they don't know what to do to fix the problem and i am very concerned. my warranty will run out soon and i would like my brakes fixed for good .