Consumer Complaint Detail

SUBARU / LEGACY / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000093407 Incident Date: Jan, 01 1970
Consumer's City: PEORIA Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: LEGACY Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BG6857X7 Date added to File: May, 16 2021
Date Complaint Received: May, 25 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When driving down hill 6% + grade and i lightly touch the brake pedal to slow, our 1999 legacy outback downshifts one or two gears. i have to put the car in neutral then back into drive because it sticks in whatever gear it shifts into at a very high rpm. it does this from 40 to 70 mph, but only on a steep grade. it does this with or without the cruse control turned on. the frequency of the problem is increasing. it is my opinion as a retired accident reconstruction specialist from the washington state patrol that this has tremendous accident potential on surfaces with a reduced coefficient of friction (ice, snow or rain). the transmission functions properly at all other times. camelback subaru in phoenix, az., indicates they can not duplicate the problem, yet there is a history of the problem at nhtsa with the very same symptoms. *ak