Consumer Complaint Detail

LEXUS / ES300 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000096290 Incident Date: Jan, 01 1970
Consumer's City: EVANS Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES300 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBF30G725 Date added to File: May, 25 2021
Date Complaint Received: Jul, 19 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car has very poor shifting characteristics. it is always annoying and sometimes unsafe. twice i have started to quickly accelerate from a stop to turn left and had the transmission start to downshift then wait through a delay as if the software was confused. the result was the car sitting in the intersection with the accelerator depressed but no power to the wheels for around 1 or 2 seconds. dealer acknowledges "shifting comfort" issues are the number one complaint for the car but says no fix is available. i have been in discussions with the service manager on this issue for over 8 months and have had no help.*ak