Consumer Complaint Detail

LINCOLN / MARK VIII / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000102373 Incident Date: Jan, 01 1970
Consumer's City: SILVER SPRING Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MARK VIII Model Year: 1996
Vehicle Involved in a Crash: Yes Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 09 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have been noting the high number of 1993-1996 lincoln mark 8 owners that have been reporting serious headlight problems with their cars, yet nothing has been done by your offices. ford & lincoln will apparently do nothing because you do nothing. these are serious safety concerns of the owners. they can't see down the road at night because of the serious apparent design flaws of their headlights. what is the good of having a government transportation agency that will not start an investigation with an issue such as this??? ford/lincoln will not acknowledge a problem beacuse they know you have not done anything . probably they hope that time will run out and every one will trash these $40,000 cars or trade them in . it is interesting that the later models, 1997-1998 mark 8s, have a diffferent headlight system. but no help or retrofit to the older model owners. what good is the government in these cases where they do nothing??? a false sense of security to the owners who trust that you will do something and investigate. headlights, come on - how much more serious can you get??? when you review the years in question, you can see that some accidents have occurred. and of course these are only the reports of owners who are aware of your agency. dt