Consumer Complaint Detail

MERCURY / VILLAGER / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000015544 Incident Date: Nov, 09 2000
Consumer's City: STATEN ISLAND Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: VILLAGER Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2DV11W6TD Date added to File: May, 25 2021
Date Complaint Received: Apr, 18 2001 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Check engine light illuminated, dealer stated egr valve was dirty and needed cleaned, however light illuminated again and with an unusual noise, consumer learned that engine was to be replaced and monies should not have been paid for egr valve cleaning and belt tensioner replacement, consumer is requesting reimbursement for those repairs, after engine repair consumer noticed od off light flashing, check engine light illuminated, whining noise from engine, and power steering made noise as steering wheel was turned, all of this happened before consumer put vehicle in drive and feels these additional failures are due to the installment of the new engine. *slc