Consumer Complaint Detail

MERCEDES BENZ / ML320 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000201524 Incident Date: Jan, 01 1970
Consumer's City: NAPERVILLE Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: ML320 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4JGAB54E5XA Date added to File: May, 25 2021
Date Complaint Received: Oct, 01 2002 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Jun, 30 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The failure of the center pulley resulted in the engine belt coming loose. it resulted in all power mechanisms (power steering, power brakes failing). the steering was very hard to turn. the belt got ripped by the fan while it was working. the fan also stopped working and elevated the engine temperature. no visible indication of this on the dash panel. when i opened the hood, the metal pulley was sitting loose against the engine block. if the pulley had fallen down or hit the fuel line, it could have caused a serious accident. mercedes dealership told me they have seen this problem before and it happens in hot weather. mercedes has fixed this problem in later models but not letting owners of previous models know about this potentially serious problem. ph *jb **dimsii ivoq entry posted after 12/12/02 cut over to artemis**768016