Consumer Complaint Detail

VOLKSWAGEN / VOLKSWAGEN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000204853 Incident Date: Jan, 01 1970
Consumer's City: NATICK Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: VOLKSWAGEN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 16 2021
Date Complaint Received: Mar, 23 2003 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Jun, 07 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There was a widespread safety issue of the passat and audi. the volkswagen dealer manufacturer admitted that all 4 ignition coils in these vehicle's were susceptible to failure and are likely to fail unless the part is replaced with non defective coils. despite this admission, neither volkswagen or the consumer's dealer will take the steps to remedy, unless failure occurs. at which time, only the failed coil will be replaced, leaving the vehicle susceptible to failure three or more times. scc *jb