Consumer Complaint Detail

LINCOLN / TOWN CAR / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 0000206546 Incident Date: Jan, 01 1970
Consumer's City: WASHINGTON Consumer's State: DC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:head restraint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM85W03Y Date added to File: May, 25 2021
Date Complaint Received: Mar, 31 2003 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Oct, 06 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Head restraint cushion was positioned at an angle with the top extending further forward than the bottom which resulted in it contacting the consumer at the top edge of the rear of his head. in the event of a sudden stop, the backward motion of consumers body would force consumers head backward and down. this could cause great stress to the neck. head restraints were properly engineered in the lincoln, town car 2001, but not in lincoln, town car, 2003. refer to odi#8022294 scc *jb. *ak