| Components - Details | |
|---|---|
| NHTSA Complaint Number: 0000207025 | Incident Date: Jan, 01 1970 |
| Consumer's City: WASHINGTON | Consumer's State: DC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: TOWN CAR | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:head restraint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1LNHM85W03Y | Date added to File: May, 16 2021 |
| Date Complaint Received: Mar, 31 2003 | Complaint Type: LETR |
| Incident Reported To Police: No | Purchase Date: Oct, 06 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Head restraint cushion was positioned at an angle with the top extending further forward than the bottom which resulted in it contacting the consumer at the top edge of the rear of his head. in the event of a sudden stop, the backward motion of consumers body would force consumers head backward and down. this could cause great stress to the neck. head restraints were properly engineered in the lincoln, town car 2001, but not in lincoln, town car, 2003. refer to odi#8022294 scc *jb. *ak |
